Overview
At OUTLIERSONLINE, we aim to deliver your orders quickly, safely, and efficiently across India. All orders are processed and shipped on business days only.
Shipping Locations
We currently ship across India.
International shipping is not available at this moment.
Order Processing Time
Orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-demand periods (new drops, sales), processing time may take slightly longer.
Estimated Delivery Time
Once dispatched, orders are typically delivered within:
3–7 business days depending on your location
Metro cities may receive deliveries faster than remote areas
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges (if any) will be shown at checkout before payment.
Shipping fees are non-refundable once an order is shipped.
Any promotional free-shipping offers will be clearly communicated on the website.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
Tracking details may take up to 24 hours to update after dispatch.
Incorrect or Incomplete Address
Please ensure your shipping address details are accurate and complete.
OUTLIERSONLINE is not responsible for:
Delays caused due to incorrect address details
Failed deliveries due to customer unavailability
If an order is returned due to address issues, additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
If your order arrives damaged or appears tampered with:
Contact us within 48 hours of delivery
Email us with clear photos of the package and product
In case of lost shipments, we will coordinate with the courier partner and assist you accordingly.
Shipping Delays
While we strive to deliver on time, OUTLIERSONLINE is not liable for delays caused by:
Courier partner issues
Natural events
Government restrictions
Unforeseen logistical challenges
Need Help?
For shipping-related questions, contact us at:
📧 support@outliersonline.in